UGI Desktop Privacy Statement
This desktop is built with VIVIDESK™ Inventory databooks that
provide you with information about people, information products and relationships
between people and products. There are privacy and confidentiality considerations
that you should be aware of. These affect who can view information in the databook,
who can enter and edit information, limits to information transfer in or out of the
databook, and how use of the databook is monitored. The following statements address
each of these issues. Please contact the databook editor with any questions about
these statements. Also note that this warning applies to the VIVIDESK™ Inventory alone.
There may be other information resources made available through VIVIDESK™ desktops
that have other, more stringent, privacy and confidentiality considerations.
Monitoring
Monitoring is about how your use of information resources is checked to ensure
compliance with licensing regulations.
The VIVIDESK™ desktop simplifies access to a number of different software
applications and information resources. A number of these are not in the public
domain. They are specially licensed for your use or permission has been obtained
for you to use these applications within this initiative. Your access to these
resources is protected by the user name and password that you enter to open the
desktop. Do not share these access parameters with anyone else. Your access is
expressly limited to yourself alone and is not transferable to other individuals.
While connected to the desktop, your use of information resources is monitored,
including information about which applications are opened, where, when and for how long.
For certain initiatives, the desktop can also be used to monitor keystrokes within
individual applications. This information is used to verify compliance with licensing
rules and may be used to report to sponsor organizations for a specific initiative
about the relative use of different information resources.
All monitoring data is gathered and protected by the Centre for Health Evidence (CHE),
a not-for-profit research entity of the University of Alberta by way of protected
database server computers (see Security section below) in an alarm-protected
Internet server facility controlled by the CHE.
Summative data may be released by the CHE to the sponsoring agency of this programme
to provide them with information about the performance of this initiative. Individual
identifiers are not stored in monitor databases and are not released by the CHE.
Security
Security is about determining who has access to a databook and who does not.
VIVIDESK™ Inventory databooks are either "Public" or "Private".
You can verify the status of a current databook by checking for this information
under the "Quick Info" folder on the databook home page.
- Public databooks can be accessed anonymously; no user identifier or password
is required to open the databook.
- Private databooks can only be seen by users who have entered a valid user
identifier and password.
Once a user has been validated, only the accepted user has access to the databook
for a limited period of time (30 minutes) within the that specific computer and
Internet browser session that was used when the user logged on.
If a VIVIDESK™ Inventory databook is opened from within VIVIDESK™ desktop, a
further level of security is added. VIVIDESK™ validates the user and creates a
unique "key" that must be present in order to "unlock" and
view the content of a protected databook. This key is automatically destroyed
after 5 minutes of inactivity or when the user logs off and it is never re-used.
Privacy
Privacy is about how databook use by authorized users is protected from eavesdropping
by unauthorized users.
Connections to VIVIDESK™ Inventory databooks can be either encrypted or unencrypted.
You can tell the encryption status of the current databook by checking for this
information under the "Quick Info" folder on the databook home page.
Encrypted communications are prohibitively difficult to "snoop" by persons
who illegally monitor Internet traffic.
Confidentiality
Confidentiality is about determining which authenticated users can see what
information within a particular databook.
When authenticated, databook users are recognized as belonging to one of five
permissions levels. You can tell your permission level by checking for this information
under the "Quick Info" folder on the databook home page.
Each record - indeed each field within a record - can be marked "private"
beyond a particular permission level. There are five levels of permissions: Levels 0-5.
Level 0 users can only see material marked "public". Level 1 and higher
users can see material marked private at their own level of permissions. Master
administrators (level 4 and 5) can see anything in the databook.
It is also possible to give specific individuals higher level permissions for specific
items or functions in the databook. This enables "permission by exception."
Given an assumption of "privacy" designated persons can be given special
privileges for specific items of information.
The databook editor can change the permission status of any record or field. Concerns
and requests are to be forwarded to this person.
Accountability
Accountability is about monitoring and recording how all of the above privacy rules
are heeded.
Use of VIVIDESK™ Inventory databooks can be monitored. One can tell whether the monitor
has been activated by checking for this information under the "Quick Info"
folder on the databook home page.
If auditing is active, then every addition, edit or deletion of the databook is
thoroughly documented, with a record of the databook contents before and after the
change. All logons are recorded and all use of information is monitored. A record of
the content of any transfers into or out of the databook is recorded. In general, this
audit trail complies with Health Information Protection legislation.
If auditing is inactive, then no individual usage information is kept and the only
data available to editors and administrators is the general frequency of use of the
VIVIDESK™ Inventory Web site.
Ethical Information Use
Whatever protections are put in place to maximize security, privacy,
confidentiality and accountability, the protection of health information is
ultimately a matter of trust and honour.
The following principles should be adhered to at all times:
- In general, identifiable patient information is not stored in VIVIDESK™
Inventory databooks. If patient information is stored in VIVIDESK™ Inventory,
then the highest levels of security, privacy and confidentiality are enabled
and no identifiable patient information is included in import/export functions.
- Databook users should be extremely careful with individually identifiable
patient information. This should not be copied to other applications and should
not be included in any electronic communications without the patient's permission.
- Auditing and monitoring information will be used to comply with health
information legislation and to enable traces of breaches in security, privacy and
confidentiality. The data will not be sold or otherwise used for secondary gain.
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